Frequently Asked Questions

WHAT YOU CAN EXPECT AT A GLANCE 

• 24-hour Reception assistance
• 24-hour in-room dining
• Still and sparkling mineral water
• L’Occitane skin care and bath lotions
• Bathrobes and slippers
• Complimentary Times newspaper
• In-house laundry
• Turndown service
• Multiple payment cards accepted: American Express, Mastercard, Visa,
• Complimentary Wi-Fi

WHAT TIME IS AFTERNOON TEA SERVED? 

Afternoon tea is served Monday to Saturday from 12:30pm to 5:30pm in the restaurant, and on Sundays from 3:00pm to 5:30pm in the lounge. Weather permitting, it can also be enjoyed on the terrace.

Can non-residential guests VISIT Buckland Manor? 

Non-residential guests and visitors are very welcome to join us at Buckland Manor for drinks, lunch, afternoon tea or dinner. To avoid disappointment, we invite you to reserve a table prior to your visit.

Traveling to and from Buckland Manor 

Car

From London take the A40, then M40 West (towards Oxford) to Junction 8, signposted Oxford / Cheltenham and take the A40, signposted Cheltenham, to Burford. Then take the A424 to Stow-on-the-Wold and Broadway. Through the village of Broadway, take a left turn onto the B4632, signposted Winchcombe. After 1.5 miles you will see Buckland on the left. The Manor is through the village and lies on the right.

Rail

Moreton-in-Marsh 11 miles (London Paddington 80 minutes). Should you require a taxi, please do not hesitate to contact our reception team who will be happy to assist.

Air

Our closest airports are Birmingham which is 45 miles away, London Heathrow at 80 miles away, and London Gatwick at 120 miles away.

To get onto the M40 West from Heathrow:
Take the M25 (heading towards Heathrow) and follow the M25 until you reach the M40.

To get onto the M40 West from Gatwick:
From the airport head west on the M4 to the first exit (M25 junction) and follow the M25 until you reach the M40.

What time is check-in and check-out? 

Although your room is available to check-in from 3pm, and check-out is at 11am on the day of departure, guests are welcome to arrive earlier or stay after they’ve checked out to enjoy the hotel lounge or explore Buckland Manor’s gardens.

Are dogs allowed at Buckland Manor? 

We have one dog-friendly room available—‘Delany’, a Deluxe Room. Please call to arrange your booking. A charge of £20 per dog, per night applies and includes a bed and water bowl.

While dogs are welcome to enjoy our grounds and local walks, they are not permitted in the restaurant. Please keep them on a lead in shared spaces and use the dog bins provided. If leaving your dog unattended briefly, let reception know so our team is aware. All dogs are welcome!

Guide dogs and accredited assistance dogs are welcome throughout the hotel.

Are children welcome at Buckland Manor? 

Children of all ages are welcome at Buckland Manor, with infants (0–2) staying free. Children aged 3–16 are charged the same rate (e.g. bed & breakfast) as the adults on their booking. Children are welcome in the restaurant until 8:00pm, with last orders by 7:00pm. Alongside our Garden Menu for V.I.L.Ps (Very Important Little People), smaller portions from any of our main menus are also available.

Require a laundry or ironing services during your stay? 

Laundry services are available during your stay for an additional charge. Your items will be returned to you within 24 hours. If you need an iron and ironing board, this can be found in your room.  Dry Cleaning is available locally but is subject to availability.

Do you have interconnecting rooms? 

Unfortunately, we do not have interconnecting rooms, but we are a small property with only 15 bedrooms so can allocate rooms next to each other subject to availability.

Do you have family rooms? 

Yes, we have both Deluxe and Master rooms that can accommodate families, please speak to reception who will help find the best room for you and your family.

What time is breakfast served? 

Breakfast is served from 8am – 10am. If you require an earlier breakfast, please speak with Reception who will be happy to arrange this.

What is the dress code in the restaurant? 

The dress code for dinner and Sunday lunch at Buckland Manor is smart casual. While many gentlemen choose to wear jackets, smart jeans with a jacket are also welcome. We kindly ask guests to avoid very casual attire, such as flip flops, to help maintain the special dining experience.

Can I book a private event at Buckland Manor? 

We welcome special celebrations, weddings or small meetings at Buckland Manor.  Please call 01386 852 626 or email reception@bucklandmanor.co.uk for further information.

Does the hotel provide walking maps? 

Yes, we have lots of walking maps at Reception, some straight from the front door and some a little further afield, all taking in the beautiful Cotswold landscape.

Where can I smoke or vape around Buckland Manor? 

You are free to smoke outside, where ashtrays are provided. Please don’t smoke or vape inside our public rooms or inside your own room. Smoking indoors is prohibited and will incur a charge.

How much notice is required to book activities around Buckland Manor? 

Board games: A wide selection of board games and playing cards are available for the whole family to enjoy at any time.

Archery, Axe Throwing, or Laser Clay Shooting: Must please be reserved 15 days prior to the date of the activity and are pre-paid and non-refundable.

Acoustic guitar performer: 15 days prior to arrival.

Private wine tasting: must be reserved 48 Hours prior to arrival.

Tennis: No pre-booking required. Please ask the reception team for tennis racquets and balls when you are ready to play.

Croquet: No pre-booking required. If you need any assistance or help with the rules, our reception team will be happy to help.

French Boules: No pre-booking required. Please let Reception know when you are ready to play.

Yoga: No pre-booking required. Collect a mat and yoga guide from Reception and head out into the great outdoors to dive into your yoga practice at your own pace.

Bicycle Hire: Must be booked 7 days in advance.